Warranty Policy
Turbojet OZ Warranty Policy
We stand behind the quality of our products and are pleased to offer a 12-Month warranty on our compact blower. Please review the details of our warranty policy below:
Warranty Coverage:
- Battery Issues: The warranty covers any problems related to the battery, including the battery stopping working or failing to hold a charge.
- Magnetic Parts: If any magnetic parts break or become faulty, the warranty will cover repairs or replacement.
- Manufacturing Faults: Any other faults arising from the manufacturing process will be covered under this warranty.
Warranty Exclusions:
- User Damage: Damage resulting from misuse, abuse, or mishandling by the user will not be covered. This includes dropping, crushing, or any other forms of physical damage.
- Water Damage: The warranty does not cover any damage caused by water or other liquids.
- Unauthorized Repairs: Any repairs or modifications made by unauthorized personnel will void the warranty.
How to Make a Warranty Claim:
- Contact Us: If you experience any issues covered under this warranty, please contact our customer support team.
- Provide Details: Be ready to provide proof of purchase and a detailed description of the issue you are experiencing.
- Return Instructions: Our team will guide you through the process, which may include returning the blower to our warehouse for inspection and repair or replacement.
Important Notes:
- The warranty period begins from the date of purchase.
- Repairs or replacements under this warranty do not extend the original warranty period.
We are committed to ensuring your satisfaction with our products and will do our best to resolve any issues promptly and efficiently.
